Our Ellis Midi Dress features a midi length, a strapless sweetheart neckline with gel tape around the bust and off the shoulder cap sleeves. Cut out at the waist with twist detailing and ruching around the bust and waist. Split on the left leg and an invisible zipper at the centre back.
This garment is stretchy and is fully lined.
Fabric: 86% Polyester and 14% Spandex.
Please refer to care label for garment care instructions. Colours may appear slightly different to the website due to lighting, computer picture resolution and monitor settings.
House of Pinks will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of India.
Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
By processing your order payment and completing an order with us, you are accepting the following terms and conditions regarding the shipping and delivery of your purchase.
India:
Delivery within the Delhi NCR & Bengaluru will be Rs. 200 for shipping.
After you place your order you will receive an email confirming your order.
Please make sure you provide us with the correct mobile number to avoid any delays.
4 Hour delivery is applicable for orders placed in Bengaluru and Delhi NCR at a shipping cost of Rs. 500
Same day delivery is applicable for all orders placed in Delhi NCR & Bengaluru(City Limit) before 12PM.
Next day delivery is applicable for all orders placed in India before 4PM.
We charge an additional INR 50 for Cash On Delivery Orders.
INTERNATIONAL ORDERS - (Shipped through DHL)
The shipping charges are as follows;
GCC: USD 80
Rest Of The World: USD 100
After you place your order you will receive an email confirmation from us with the tracking number
Please make sure you provide us with the correct mobile number and address to avoid any delays.
International orders will take 2-3 days to be delivered. It may take longer due to the custom clearance and it may vary from country to country.
Additional Information:
Above delivery times can change depending on the time of the year, Holiday periods, Weekends..
We are not responsible for lost packages if the customers have provided a wrong address. It is the customer's responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, House of Pinks cannot offer reimbursement for this package.
Customs policies vary from country to country. All applicable fees, taxes and duties are your responsibility.
We reserve the right to either accept or decline high-value orders. In the event that the order value exceeds a specific threshold, we will apply different shipping charges, which we will inform you about before issuing the invoice.
Any Further Issues or inquiries?
If for any reason your shipping time does not align with above estimates, please contact us at info@houseofpinks.in or call us at 9711127896 and we will look into this for you asap.
TO MAKE A RETURN:
Please to request a return or an exchange.
Card Payments:
For Online Card Payments we offer Refunds or Store Credit if requested. Returns for items bought at full-price are accepted within 7 days from the date of delivery. Refunds will be issued in original form of payment (Online Card Payment only) and must be accompanied by receipt with the merchandise in the original condition.
Please note, Shipping Fees (if applicable) will not be refunded.
Merchandise must not be worn, altered, or washed and must have all tags and accessories attached. Returns that do not meet our requirements may not be accepted.
Cash On Delivery (COD):
We do not offer refunds for Cash On Delivery Payments (COD). For Cash on delivery orders you will receive either Store Credit or Exchanges.
NOTE: Store Credit is valid for 3 months from the date of issue.
Card Payment On Delivery:
We do not offer refunds for Card Payment On Delivery. For Card Payment On Delivery orders you will receive either Store Credit or Exchanges.
NOTE: Store Credit is valid for 3 months from the date of issue.
OUR RETURN POLICY:
For India orders, the item(s) must be returned to us within 7 days of first receiving the parcel, including faulty products.
Items must be unworn, unwashed, free from dirt, dust, hair, fragrances, foreign odor including smoke, free of makeup stains, with all tags & original packaging.
We do not accept returns on Accessories, Jewelry & Masks for sanitary reasons.
Return shipping within the UAE will be covered by us.
For International orders, item(s) must be returned within 14 days of date shown on the dispatch note.
International return shipping charges, customs duties and any other charges to be paid by the customer. If you wish to return, kindly send us an email to returns@houseofpinks.in and the customer care team will get back to you with all the return shipping instructions.
If a shipment remains in customs for more than 14 days and is subsequently returned to us, the customer will be responsible for covering all associated return charges. In such cases, we will process only store credit after deducting the return shipping charges, duties and taxes.
SALE ITEMS:
We do not offer refunds for Any Sale Items. Sale Items can either receive store credit for the same value of the product(s) or Exchange with the same product of different size.
TO MAKE AN EXCHANGE:
Please click here to request an exchange.
OUR EXCHANGE POLICY:
For India orders, the item(s) must be returned to us within 7 days of first receiving the parcel, including faulty products.
Items must be unworn, unwashed & with all tags & original packaging.
If you have received an item which you think maybe faulty or damaged, please notify our customer care team within 48 hours. Once your item(s) have been received and checked by the quality control team you will receive a confirmation email.
We provide free collection for the first return or exchange. From second collection onwards, return fee is applicable.
For International orders, unfortunately, we do not offer free exchanges. So if you would like to exchange any item then this will be treated as a return and you must place a new order for the item you would like instead.
PROCESSING TIME:
We process all of our returns within 7 days of receiving the item(s).
You will receive an email approving your return/exchange within 48 hours from the time of your request.
We do not accept returns or exchanges on accessories due to sanitary reasons.
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PRICING
We try our very best to ensure prices and product information are listed on the website correctly in the first instance, however, if by a human or technical error, something has been listed incorrectly, House of Pinks reserves the right to amend prices. We also reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. We will endeavor to contact you and inform you if this has occurred.
PROMOTIONS
Pricing is subject to change without notice, including flash sales and promotions.
Discount codes are valid on full-price items unless otherwise stated. All discount codes are valid for a specific period of time and therefore orders made before or after the advertised promotion will not be reimbursed. Promotions will be advertised through select media, as chosen by House of Pinks Team..
REVIEW OF TERMS
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Your continued use of the Website after any such changes will indicate your acceptance of such changes. The policy terms and conditions on the printed invoices are subject to change without prior notice.
COPYRIGHT
All content on this platform, including but not limited to text, images, graphics, and multimedia, is protected by copyright law. Unauthorized reproduction, distribution, or modification of any part of this content is strictly prohibited without prior written consent from the copyright owner. The material provided on the website is provided for personal use only and may not be resold, sold, redistributed, reproduced, duplicated, copied,
PRIVACY
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
We recognizes the importance of your privacy, and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise.
What information does House of Pinks collect?
WE MAY COLLECT THE FOLLOWING INFORMATION FROM YOU:
- Name
- Contact details
- Email Id
- other information that you will supply to us
Why we COLLECTS THE INFORMATION?
The collection of information serves various purposes, and the specific reasons can vary depending on the context and the entity collecting the information. Here are some common reasons why information is collected:
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Service Provision:
- To provide and fulfill the services or products requested by you.
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Personalization:
- To tailor and personalize experiences, content, or services based on individual preferences.
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Communication:
- To communicate with you by sending updates, notifications, or responding to inquiries.
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Analysis and Improvement:
- To analyze feedback to improve products, services, or user experiences.
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Legal Compliance:
- To comply with legal requirements and regulations, including record-keeping and reporting obligations.
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Research and Development:
- To conduct research and development activities aimed at creating new products, services, or features based on your requirement.
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Customer Support:
- To provide customer support, address issues, and resolve inquiries or complaints.
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Consent and Contractual Obligations:
- To fulfill obligations outlined in contracts or agreements with you, or when individuals provide explicit consent for the collection of their information.
It's essential for organizations to be transparent about their data collection practices and to obtain consent when necessary. Additionally, ensuring the security and privacy of collected information is crucial to building trust with our customers.
DOES WE SHARE MY INFORMATION WITH THIRD PARTIES?
Personal information collected online will only be disclosed within our corporate group for marketing purposes. The site does not share, sell or trade your personal information gathered online, such as email addresses or postal addresses.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
CAN I CANCEL MY ORDER?
Unfortunately, you can't cancel or change your order with House of Pinks once the order is placed. If you are unhappy with your purchase, please email our customer care team at return@houseofpinks.in, and we we assist you happily.
HOW CAN I REVIEW MY CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATION?
At House of Pinks we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want your information used to enhance your shopping experience, please let us know by clicking on the unsubscribe link at the bottom of any of our communications.
Any information that we no longer require is destroyed securely. An exception to this may be the retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
HOW CAN I ACCESS MY PERSONAL INFORMATION?
You may review, change or delete personal information related to your use of our online site. To access your information, simply click SUBSCRIBE at the bottom of our website. If you would like to know what information we hold about you please contact by email info@houseofpinks.in